Buyer FAQ

Account

• Create a Buyer Account
• Profile Page
• Collections
• Favorites
• Delete Your Account

Placing an Order

• Store Credit Gift Cards

• What Payment Methods Do You Accept?
• Make an Offer
• Buy Now Pay Later with Affirm
• Wire Transfer

Tracking & Delivery

• What Countries Does Saatchi Art Ship To?
• After I Purchase, What Can I Expect?
• What Shipping Carriers Does Saatchi Art Use?
• What are the Shipping Timelines I Can Expect?
• How Will My Artwork Be Shipped?
• A Guide to Unpacking Fine Art at Home

Issues / Returns

• Return Policy
• Cancellation Policy
• Price Adjustment Policy
• What do I do if my artwork arrives with damage?

Art Advisory

• Work with an Art Advisor
• Can I use a promotional discount on a commission?
• I’m the buyer: How does the commission process work?