Since your artwork will be shipped outside of Chile, you will be required to obtain specific export documents in order to avoid significant delays, or the possible return of your shipment.
- Contact the Servicio Nacional del Patrimonio Cultural, or DIBAM
- Museo Nacional de Bellas Artes, Departamento de Autorización de Salida e internación de obras de Arte:
- E-mail: salida.obras@mnba.gob.cl
- Telephone: (56) 229978701
- There is a helpful guide on their website which goes through the authorization request process: https://www.mnba.gob.cl/servicios/solicita-autorizacion-para-salida-de-obras
- We have been advised that the entire process from the application, review of the work, and delivery of the authorization certificate lasts approximately 2 days, so please schedule your collection date accordingly.
After you receive the export documents from the Museo, it is necessary to package your artwork for shipping.
PACKAGE YOUR SHIPMENT
Please be sure to reference our packaging guidelines to ensure your artwork is safely packaged for transport: https://support.saatchiart.com/hc/en-us/articles/115003365447#Packaging1
You can also watch a helpful video that breaks down the packing process here: https://support.saatchiart.com/hc/en-us/articles/115003365447
Note that your artwork will only be covered under our insurance policy if it is adequately packed according to these guidelines
SHIPPING DOCUMENTS
The pre-paid shipping label and paperwork you need are available to download from your Sales Dashboard in your Saatchi Art account as follows-
Shipping label: please affix this to the outside of the package
Certificate of authenticity: for the client's records, please place this inside the package
- Declaration of art: this is a customs document required for international shipments, please give 1 copy to the courier
- Commercial invoice: another customs document required for international shipments, please give 3 copies to the courier
A few other reminders-
- Please print and prepare your shipping documents prior to the courier's arrival.
- Always use only the label and documents we have issued, as we cannot track or insure the artwork shipment otherwise.
- The Artist Handbook with a lot of helpful information can be accessed here: https://support.saatchiart.com/hc/en-us