Based on your location, additional steps will need to be taken prior to the shipment of your artwork. Please note that it typically takes 7-10 days to complete these steps, so please schedule your pickup accordingly.
EXPORT REQUIREMENTS
Since your artwork will be shipped outside of Mexico, you will be required to obtain specific export documents, in order to prevent any delays or difficulty with your shipment.
- The issuing agency for these documents is the Ventanilla Unica. You may find more information at their website here: https://www.ventanillaunica.gob.mx
- To register your artwork export, you must complete the following ‘Especificaciòn Funcional’: https://www.ventanillaunica.gob.mx/cs/groups/public/documents/contenidovu/mdaw/mdez
- Please note this documentation usually takes up to 5 business days to process.
- This documentation must be submitted to DHL at the time of collection.
- If you have any questions about this process, we are happy to clarify or assist in any way we can.
PACKAGE YOUR SHIPMENT
Please be sure to reference our packaging guidelines to ensure your artwork is safely packaged for transport: https://support.saatchiart.com/hc/en-us/articles/115003365447#Packaging1
You can also watch a helpful video that breaks down the packing process here: https://support.saatchiart.com/hc/en-us/articles/115003365447
Note that your artwork will only be covered under our insurance policy if it is adequately packed according to these guidelines
SHIPPING DOCUMENTS
The pre-paid shipping label and paperwork you need are available to download from your Sales Dashboard in your Saatchi Art account as follows-
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Shipping label: please affix this to the outside of the package
Certificate of authenticity: for the client's records, please place this inside the package
- Declaration of art: this is a customs document required for international shipments, please give 1 copy to the courier
- Commercial invoice: another customs document required for international shipments, please give 3 copies to the courier
A few other reminders-
- Please print and prepare your shipping documents prior to the courier's arrival.
- Always use only the label and documents we have issued, as we cannot track or insure the artwork shipment otherwise.
- The Artist Handbook with a lot of helpful information can be accessed here: https://support.saatchiart.com/hc/en-us