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Why Can't I Upload My Artwork Image?

If you’re having problems uploading images, please try the following troubleshooting techniques:

  • Clear cache on your web browser.
  • Temporarily disable your Firewall or Anti-Virus program while uploading images to our site.
  • Scroll to the top of the upload page to see the red error message bar. This displays an explanation of the uploading error which may help you correct the problem.
  • Your image may be too small. Make sure that it is a minimum of 1200 x 1500 pixels. (Note that although you may upload an image of at least 1200 x 1500 pixels, the ability to sell prints through the site is dependent on the pixel size and aspect ratio.
  • Make sure that your image does NOT exceed 50 MB.
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