How do I track the progress of my artwork shipment?

For the most detailed, up-to-date tracking information, we recommend that you track your package via the particular courier's website—either DHL or FedEx.

To identify which courier is handling your package, please locate the email notification you received when the artwork shipped, which contained the subject line: "Your order item has been shipped." 

This email contains a link allowing you to access a webpage with your order tracking details including your specific courier and your tracking number. Please copy the tracking number from this page and then enter it into the courier's webpage for the latest tracking information. 

To track for FedEx, visit

To track for DHL, visit

Your Sales Advisor will also be closely monitoring your order daily until it's delivered and will notify you of any important information regarding your order. 

If you can't locate the original notification email or have any further questions regarding your purchase, please email or telephone us at 888-908-3868 between the hours of 9:00 AM – 6:00 PM PST Monday through Saturday.

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