After you've completed your purchase with Saatchi Art, you'll receive an Order Confirmation email.
From there, depending on the type of product you've purchase (Original or Print), you'll receive a shipping notification email.
For the most detailed, up-to-date tracking information, we recommend that you track your package via the particular shipping carrier's website—either DHL or FedEx.
To identify which carrier is handling your package, please locate the email notification you received when the artwork shipped, which contained the subject line: "Your order item has been shipped."
This email contains a link allowing you to access a webpage with your order tracking details including your specific courier and your tracking number. Please copy the tracking number from this page and then enter it into the courier's webpage for the latest tracking information.
To check your order status, log into your Saatchi Art account. From the main menu, hover over your name on the main menu and click Orders to go to your Orders page.
If you have any questions on the status of your order, please submit an inquiry to our Customer Support team. Please include your order number in the subject line.