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Manage Your Account

A how-to guide for creating and managing your artist account on Saatchi Art. For guidance on promoting your profile and marketing your artworks on Saatchi Art and beyond, read our Branding & Marketing tutorial.

 

CREATE AN ARTIST ACCOUNT

Step 1 – From the Saatchi Art homepage menu (at the top right of the page) please select Register. You will be redirected to the Register page.



Step 2 – To create an account enter your first and last name, your email address, and create a password for your account.

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Select Sign in with Facebook and answer the questions regarding your Facebook account. (See section below - "About opening a Saatchi Art profile with your Facebook account") 

Step 3 – Select that that you are an Artist. Please note that you can change your profile between artist and collector at any time without having to create a new account.

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Step 4 – After you have indicated that you are an Artist, you will upload a photo for your profile, preferably in your studio, or a photo where we can clearly see your face. 

Create a custom URL, this will also be your username for Saatchi Art.

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Your account is now created, but in order to begin uploading and purchasing artwork, you’ll need to verify your email address and add your contact information to your profile.


Step 5 – An email from Saatchi Art with the subject Saatchi Art: "Please activate your account" has been delivered to your email address you have provided. Click the Activate Account link found within the email to verify your email address.

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In addition, if you're ever having trouble receiving that email, you may verify your email address by sending Saatchi Art an inquiry with the subject line: “VERIFY MY EMAIL ADDRESS” through this form.

 
Step 6 – From the Account menu at the top right, select Address and Identification.

Fill out the address information in the Address and Identification page, please note this address will be the location of courier pickup for sold works. Click Save Changes. The pickup address can be updated at a later date, please refer to Update Your Contact Information.

About opening a Saatchi Art profile with your Facebook account.
 
If you have an existing Facebook account, you can select the Sign in with Facebook button during account creation. Saatchi Art will automatically pull in your Facebook profile information to Saatchi Art. You can also opt in or out of posting your Saatchi Art activity to Facebook.

Please note that if you create a Saatchi Art account with an email address that is not associated with your Facebook account, it will create a new account associated with the email used for Facebook.  

 

UPLOAD YOUR PHOTO ID

In order to verify your legal name and identity with Saatchi Art, you must upload a government-issued photo ID such as a driver license or passport. To do so:

Step 1 – From your Account Information page, select Address and Identification from the menu beneath your name.


Step 2 – From the Address and Identification page, scroll down to Government Issued Identification (For Sellers Only), then click Upload ID


Step 3 – Read the ID uploading agreement and instructions, then click Choose File to browse for the image of your photo ID on your computer.


Step 4 – If you’re using an Artist Name (i.e. a pseudonym) that‘s different from the name on your government-issued ID please enter your Legal Name in the field provided. 


Step 5 – Click Submit

NOTE: It can take 24 hours for IDs to be approved in our system.

Once your ID is approved, you’ll receive a confirmation email letting you know that you can begin selling your work on Saatchi Art.

 

 

CHANGE OR RESET YOUR PASSWORD 

To change your password:

Step 1
 – Hover over your name on the right of the top navigation menu and select Account Information. You'll be directed to your Account Information page.



Step 2 – Enter your new password in the “New Password” field as well as the “Confirm Password” field. Scroll down and click Save.

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To reset your password:

 
Step 1 –  Select Sign In from the Saatchi Art homepage to open the Sign In window. Click Forgot your Password? to open the Forgot Password page.
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Step 2 –  Enter your email address and click Reset.
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Step 3 – You’ll receive an email with a link allowing you to reset your password. Click this link and you’ll be taken to a page where you can submit a new password.

 

UPDATE YOUR CONTACT INFORMATION

Step 1Hover over your name on the right of the top navigation menu and select Account Information. You'll be directed to your Account Information page.

Step 2 – If you need to change your email address, edit the email address in the Email field, then scroll down and click Save. If you need to change your shipping address, proceed to step 3.

Step 3 – If you need to change your shipping address, click Address and Identification from the menu beneath your profile picture (see below). 

Step 4 –  Enter your new shipping address or email address in the fields provided, then scroll down and click Save.

Please note that if you are a current seller, all of your artworks will have the previous address as provided during upload. Saving the changes in your Address Information does not automatically update your artwork's shipping information. Please take the time to review all of your artworks to ensure that your new shipping information has been updated for each. Only your future uploads will have the new shipping location populated automatically.
 

ADULT CONTENT PREFERENCES

Step 1 – Hover over your name on the right of the top navigation menu and select Account Information. You'll be directed to your Account Information page.

Step 2 – Scroll down to the checkbox next to “Allow me to view adult related content.” Check to allow adult content or uncheck to block adult content from appearing when you're logged into the site. Click Save.
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SUBSCRIBE OR UNSUBSCRIBE

To unsubscribe from a specific type of email from Saatchi Art:
 
Step 1 – Locate an email in your inbox that you longer want to receive, for example a newsletter or an art upload alert.
 
Step 2 – Scroll down to the bottom of the email. In the footer, you’ll find a link reading: "unsubscribe here”.

Step 3 – Click the "unsubscribe here" link and you’ll no longer receive that particular email.

To subscribe to a specific type of email from Saatchi Art:

Step 1
 – From the main menu, hover over your name on the top right and select Account Information from the drop down menu. 

Step 2 – Scroll down to the bottom. Check the box next to the type of email communication you'd like to receive. You may also use this page to unsubscribe from emails.

Step 3 – Click Save.

 

 

CANCEL ACCOUNT

If you'd like to cancel your Saatchi Art account, please fill out the Cancel Account form and our Support Team will assist you.

From the dropdown menu, select "How do I cancel my account?"

Providing a reason for your cancellation within the email is optional, but we would greatly appreciate it if you let us know why you've chosen to leave the Saatchi Art community. Though we're sorry to see you go, your valuable input will help us continually improve the service and experience we provide to artists and art lovers around the world. 

 

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